Recent Posts

SERVPRO Guidelines

4/2/2020 (Permalink)

SERVPRO Thousand Oaks continue to provide services during the COVID-19 event. SERVPRO Thousand Oaks has developed procedures within our business to maintain health and safety for our employees as well as our customers. Here at SERVPRO we are monitoring our employees for any potential exposure. Our representatives are required to engage in good health precautions such as wearing gloves and masks. Transparent communications are critical, and the following questions will be asked to all our customers. Have you or any family member in your household exhibiting and signs of sickness? Are you or any members of your household under quarantine? Please note that if any of the answers are yes then a mutual decision will be made. Here at SERVPRO we hope you and your family are safe and sound during this event.

Water Damage

3/25/2020 (Permalink)

Did you know the first 24 hours of a water loss is most vital to preventing secondary damage? Our SERVPRO professional will arrive within four hours from receiving loss notification. Inspect the affected area and determine the extent of the damage. We welcome our customer to ask and question or share any concerns of their loss. Our SERVPRO franchise professional will explain the emergency process step by step. Emergency services will start, and any equipment placed will need to stay on during the entire process. SERVPRO franchise professional will monitor the drying process daily to dry to industry standards. Once property is dry to standards, we will perform final walkthrough with our customer. Here at SERVPRO Thousand Oaks, we are currently taking any preventive measures for our customers and employees.

Children Fire Safety

10/1/2019 (Permalink)

It’s never too early to think escape plan for your children during a fire. It’s important to remove that children sometimes need assistance getting out of the house. Children may not know how to escape or what to do without an adult showing them what to do. There should be a plan for children that cannot get outside by themselves. Its best to have a plan on who will be the one to help each child to get out safely. In case one exit is blocked or to dangerous to use make sure to have two ways out of each room. Make sure to have a meeting place and practice with your child. Have your child know what to do if they ever hear a smoke alarm go off. It’s very important to teach them to never go back inside to house or building that is on fire. There are some children that curious about fire but there are steps that can be taken to make them safe. Keep any children at the least 3 feet away from anything that gets hot. Some examples are space heaters and stoves. Have any smoke material (i.e. lighters and matches) out of children’s reach. Also never play with matches or lighters while in presents of a child because they may try to emulate.

Technology can be our friend in emergencies

9/26/2019 (Permalink)

Society has reached the point where technology is making it easier to be preparade for emergencies. Although we cannot simply rely on technology during an emergency there is some key thing, we can do incase gadgets are usable.  The following is some key tip we can use to make sure we are tech ready for an emergency.  There is a FEMA app for download or text method that can be used to help you get weather advisory or preparation tips.  Its always advised that you follow your local government on any social media platform you use to get up to date official information on before, during and after a disaster. A few methods to use after a disaster to inform your loved ones your safe is text message, social media and email. Some social media platform has created a way to make yourself safe after a disaster near your living area.  Another option to telling family and friends your fine after an emergency is to register with the Red Cross safe and well. If you have been advised sever weather is on the way make sure to fully charge all your electronic devices. If possible, keep a backup power source to recharge your phone to stay connected for important information. Make sure to minimize your use of devices during a power outage by changing setting to low power or airplane mode. It’s suggested to keep in your car a phone charger and a backup power supply. We hope these tips have been informative and SERVPRO of Thousand Oaks hope you stay safe in any emergency.

Roof Leak

8/30/2019 (Permalink)

Did you know that now is the best time to have your roof checked? It’s best to have a professional perform roof inspection. Sometimes even when a roof inspection is performed a possible cause of water intrusion can be missed. It can be difficult to find the spot where the roof leak is because it can enter in a certain place but run down to another location. Most people don’t realize they have a leak until the raining season and their ceiling is wet.  The way you spot a possible roof leak if there is missing or visible damage to shingles or tile roof.  When you notice a posable leak but are unable to get your roof fixed before a rainstorm, we recommend getting it tarped to help minimize damage. If you happen to wait until its raining you can always inspect your attic for possible leaks. Incase you start to have damage inside your house from a rainstorm its best to call SERVPRO to inspect for moisture and to dry out your loss.

During an Earthquake

8/26/2019 (Permalink)

Living in California it’s always a good time to make sure you know what to do during an earthquake.  Unfortunately, this is not a natural disaster that gives you any warning.  An earthquake can cause a building to collapse and create heavy items to fall that can result in injuries and property damagers.  Earthquakes can cause fires, road damages, tsunamis, landslides and avalanches.  Make sure incase of an earthquake you protect yourself by drop, cover and hold. If you happen to be in a vehicle during an earthquake pull over and stop and set parking brake. If you happen to be in bead during an earthquake turn your face down and cover your head and neck with a pillow.  Stay away from buildings if you happen to be outdoors during an earthquake. SERVPRO of Thousand Oaks hope you stay safe incase of an earthquake.

When a fire starts

8/16/2019 (Permalink)

This is a reminder of things to do in case of a fire. Make sure you know how to properly use a fire extinguisher. It’s always recommended to get out of a structure on fire and stay out and contact your local emergency phone number (911.)  If there are any other occupants in the structure, make sure to yell fire as a warning. It recommended that if you’re in a building with and elevator to take the stairs. Do not try to grab your things just leave them where they are and save yourself. Never try to open a door that is warm to the touch. When you must escape through the smoke, make sure to get low under the smoke to your exit. When exiting try to close the door behind you. Stay in the room if smoke, heat or flames block your exit route. Also place a wet towel under the door and call emergency phone number. If you get trapped in a fire, make sure to open a window and make yourself visible by waving bight color cloth or using a flashlight. If you can make it out safely make sure to go to the designated meeting place. If by chance your clothes catch fire stop what your doing and drop to the floor cover your face and roll over back and forth. Please note that running while clothes are on fire only makes it burn faster. If the flames burned the skin place water on it for up to five minutes and seek medical attention.

Carbon Monoxide

8/15/2019 (Permalink)

Do you have a carbon monoxide detector? This is considered a silent killer because you cannot smell but if there are high levels it will be deadly. More than 150 people die accidently from CO poising. The reason carbon monoxide is so harmful when breathed because it causes displaces oxygen in the blood and deprives the heart, brain and other vital organs of oxygen. When large amounts of CO can cause you to lose consciousness and suffocate. There are everyday items that you use that can cause carbon monoxide poisoning. Its recommended to have your heating system inspected yearly by a train service technician. A portable generator should never be indoors and should be setup outside. Do not use a gas range or an oven for heating. An idling cat that is left running in the garage. If you have any of the following symptoms please seek medical attention headache, fatigue, shortness if breath, nausea and dizziness.  SERVPRO recommends you invest in a carbon monoxide detector to prevent any poisoning.

National Picnic Month

7/26/2019 (Permalink)

The month of July is known as national picnic month. As much as it is fun to spend time with family and friends there is some tips to be safe while being outside.  The most important thing if you plan on staying outside is to be hydrated. So, make sure to bring plenty of water at any picnic you attend. If a picnic is planed during peak of the summer heat, try to stay in shaded areas. Just following these first two tips can prevent heat exhausted or heat stroke. If by chance anyone is showing signs of heath exhausted (i.e. faint, sweaty, nauseous and etc.) please head to an air-conditioned location, drink water and take a cold shower if possible or use cold compresses. If you have any symptoms of heat stroke (i.e. fever, throbbing headache and etc.) please seek medical assistance. Please remember the time perishable food can be left outside the refrigerator or freezer drops from two hours to one hour in temperatures that are above 90 degrees. Most importantly SERVPRO of Thousand Oaks wishes your family a safe rest of the summer.

Spring Cleaning

4/30/2019 (Permalink)

While so many people are performing their spring time cleaning. SERVPRO of Thousand Oaks is here to give you some tips and ways on how we can help.  First its best if your going to perform a deep cleaning, in your house make a check list of what hasn’t been cleaned in a while.  When starting to clean make sure to tackle cleaning room by room. One of the biggest parts of spring cleaning is to declutter. It is recommended to categorize into four trash, give away, store and put away. The ways SERVPRO of Thousand Oaks can help is with and carpet, furniture and tile floor cleaning. We do suggest that carpets cleaning be perform at the minimum once a year. If you have moderate to heavy soiled carpet you may want to have your carpets cleaned more often. Our trained technician pre spot any staining before performing our truck mounted steaming cleaning on your carpet. If you have any further questions please feel free to give SERVPRO Thousand Oaks a call.