Recent Posts

Home Fire Escape Plan

9/17/2020 (Permalink)

Have you made your home fire escape plan? Especially if you have kids it is important to have a plan in place. It is recommended to draw a map of your home. In the is map, it should show all doors and windows. Visit each room and find two ways out of the rooms in case of a fire.  Make sure all doors and windows are easy to use in case you need them as an exit. Your home should have smoke alarms and tested to make sure they are working. Make a meeting place that is in front of your house for everyone to meet. Make sure to have your house or building number visible from the street.  Talk to everyone at your home about the plan that is in place. Have your local emergency company number handy in case of an emergency.

Smoke Alarm

9/16/2020 (Permalink)

Smoke alarms can save lives and reduce injuries is installed and maintained properly.   A smoke alarm purpose is to give you extra time to get out if there is a fire in your home or place of business.  Did you know a closed door might slow the spread of smoke, heat, and fire? This is a reason for a smoke alarm in every sleeping room. It is also recommended to have a smoke alarm outside of each sleeping area.  A Smoke detector should be installed on every level of your home. All smoke alarms should be interconnected so that if one goes off, they will all go off. It is recommended that you check/test your smoke alarm monthly.  Remember to replace your smoke alarm ever 10 years.

Important reasons to mitigate your loss.

9/16/2020 (Permalink)

Flooding and water emergencies can be a traumatic experience. Water can spread quickly and create damage. SERVPRO recommends at the sight of water intrusion to call a water mitigation for immediate response to help minimize the damage and restoration cost. Within a few minutes, water can quickly spread throughout your property such as your wall, floors, upholstery, and belongings. The furniture finishes can bleed onto your carpet causing permanent staining. Paper goods such as books and photographs will start to swell and warp if affected. In the first 24 hours, your drywall will begin to swell and/or break down. Also, your furniture might begin to swell or crack. You also might start to experience a musty odor. After 48 hours your doors, windows, wood flooring, and studs can swell and warp. Paint might begin to blister. Metals will begin to rust and corrode. Most importantly if you do not mitigate your loss, mold growth can form which may cause health effects. Here at SERVPRO of Thousand Oaks we are here to help 24 hours a day, 7 days a week—including all holidays.

Natural Disaster Safety

8/11/2020 (Permalink)

Are you ready for a natural disaster?  Here are some simple steps to prepare yourself for potential emergencies. Make sure you have a fully stocked first aid kit. There should be at least a gallon of water per day per person and a minimum of 3 days’ worth. The water will be used for drinking or any sanitation needed. A three-day supply of nonperishable food. Also, you will need a manual can opener for the food. Flashlight and battery-powered radio with extra batteries. A whistle in case you need to signal for help. A dusk mask that will help filter any contaminated air. For personal sanitation, it's recommended to have moist towelettes, garbage bags, and plastic ties. Have a local map. Make sure your cell phone is charged but if not have a backup charger charged. At least one up to date fire extinguisher and inform everyone in your house its location. It is recommended to learn how to properly use a fire extinguisher. Know how to turn off the utilities and have wrenches and pliers to do so if it is needed. The natural gas should be turned off if you smell gas or hear a blowing or hissing noise and everyone should get outside quickly. If you ever need to turn off the natural gas, make sure you have a qualified person turn it back on. The mainline should be turned off if there are concerns for cracked lines and should only be turned back on once authorities say it's safe to drink. If your electricity needs to be turned off its recommended to shut off the circuits individual before turning off the main circuit.

Do I Need Duct Cleaning?

8/4/2020 (Permalink)

Did you know that your ventilation system is often the reason for poor indoor air quality? Your HVAC gets dirty over time and they have the potential to contain large amounts of dust and particulates, so SERVPRO recommends cleaning. Even with filters the heating and cooling system still gets dirty from normal use. Cleaning the HVAC system help achieve for the system to not work as hard to maintain the desired temperature. It also results in less energy being used and leading to improved cost-effectiveness. SERVPRO Thousand Oaks trained professionals can recommend if your HVAC needs cleaning by inspecting them. Under certain circumstances, we will recommend cleaning after a fire or mold growth. Our cleaning process begins with removing ever register cover and cleaning both sides. Attach a 3200 CFM vacuum to the plenum to create a negative airflow in the duct runs. Remove supply grills and use a nylon whip that is hooked to a cable that will spin inside ducts removing the dust and sucked into the 3200 vacuum. Air wash and vacuum the HVAC unit. Rehang the registers. Customers will need to supply the new filter if not washable.

Dryer Vent Fire

8/4/2020 (Permalink)

Your dryer is a household indispensable convenience and necessity. A damaging fire can occur if your clothes dryer is not properly installed and or maintained. According to National Fire Incident Reporting System approximately eight-four percent of dryer fires happen residentially. Clothes dryer fires were higher in the fall and winter months. Failure to clean is the leading factor of dryer fires. It is recommended to clean your lint filter before and after each usage. Clean the back of the dryer incase lint build up. Inspect behind the dryer to ensure that it is not damaged, crushed, and or restricted. We recommend checking to make sure the outdoor exhaust vent has air exiting. If there is no airflow, then there is a clog and you will need to call SERVPRO of Thousand Oaks for dryer vent cleaning.

Dealing with Mold

6/22/2020 (Permalink)

Did you know that mold is preventable if your water loss is addressed right away?  When you notice a water intrusion like a roof leak or toilet leak it is best to take care of it as soon as you notice it.  Mold can quickly become a problem if an intrusion is left untreated. Health concerns can arise in anyone due to excessive mold. SERVPRO of Thousand Oaks is trained and equipped to handle any mold problem. SERVPRO mold technician will inspect the loss before any work can take place.  The mold process will be discussed prior to the start of work. Our crew will be suited in PPE during the process of this work. Containment(s) will be placed to prevent any further spread of mold and to isolate the contaminated area. Inside of the containment a negative air machine will be installed to prevent any mold spores from spreading during the removal process of affected materials. An air scrubber will be placed inside of the containment once affected materials are removed to capture any mold spores out of the air. Please be advised every job can have different scenarios and will need to be evaluated by a SERVPRO professional.

SERVPRO Guidelines

4/2/2020 (Permalink)

SERVPRO Thousand Oaks continue to provide services during the COVID-19 event. SERVPRO Thousand Oaks has developed procedures within our business to maintain health and safety for our employees as well as our customers. Here at SERVPRO we are monitoring our employees for any potential exposure. Our representatives are required to engage in good health precautions such as wearing gloves and masks. Transparent communications are critical, and the following questions will be asked to all our customers. Have you or any family member in your household exhibiting and signs of sickness? Are you or any members of your household under quarantine? Please note that if any of the answers are yes then a mutual decision will be made. Here at SERVPRO we hope you and your family are safe and sound during this event.

Water Damage

3/25/2020 (Permalink)

Did you know the first 24 hours of a water loss is most vital to preventing secondary damage? Our SERVPRO professional will arrive within four hours from receiving loss notification. Inspect the affected area and determine the extent of the damage. We welcome our customer to ask and question or share any concerns of their loss. Our SERVPRO franchise professional will explain the emergency process step by step. Emergency services will start, and any equipment placed will need to stay on during the entire process. SERVPRO franchise professional will monitor the drying process daily to dry to industry standards. Once property is dry to standards, we will perform final walkthrough with our customer. Here at SERVPRO Thousand Oaks, we are currently taking any preventive measures for our customers and employees.

Children Fire Safety

10/1/2019 (Permalink)

It’s never too early to think escape plan for your children during a fire. It’s important to remove that children sometimes need assistance getting out of the house. Children may not know how to escape or what to do without an adult showing them what to do. There should be a plan for children that cannot get outside by themselves. Its best to have a plan on who will be the one to help each child to get out safely. In case one exit is blocked or to dangerous to use make sure to have two ways out of each room. Make sure to have a meeting place and practice with your child. Have your child know what to do if they ever hear a smoke alarm go off. It’s very important to teach them to never go back inside to house or building that is on fire. There are some children that curious about fire but there are steps that can be taken to make them safe. Keep any children at the least 3 feet away from anything that gets hot. Some examples are space heaters and stoves. Have any smoke material (i.e. lighters and matches) out of children’s reach. Also never play with matches or lighters while in presents of a child because they may try to emulate.