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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Air Conditioner Leak

7/30/2021 (Permalink)

With the temperature rising its almost a guarantee you’re running your air conditioner. Some people do not even thing of the possibility of the air conditioner staring a water damage. There is plenty of factors that can cause your air conditioner to create a leak that might affect structural materials.  A clogged air filter can cause your coils to freeze and create a water damage. The drain pan can crack and can cause a water damage. Although SERVPRO is not an air condition repair company we recommend calling a certified company out if you happen to come across issues with your air conditioner. When you find out your air conditioner has leaked it is best to have SERVPRO come out to check if the leak affected any of the structure materials. There have been so many customers that thought just getting their air conditioner fixed was all they needed to do until they come across mold. It is so important that once you come across a leak to have someone inspect for moisture because it can leak in your walls. If the moisture reaches into you walls and is not properly dried, you have the chance of it turning into mold. If you ever come across an air conditioner leak give SERVPRO a call (805) 492-2434 to perform a moisture inspection.

Area Rug Cleaning

6/11/2021 (Permalink)

Did you know SERVPRO of Thousand Oaks offers the service of area rug cleaning?  Area rugs are made from more of a variety material then wall to wall carpet is. We offer to perform the cleaning at customer location if they have adequate space for are rug to get clean at and drying area. If the customer does not have the space, we do offer to clean area rugs at our shop which will be returned around 7-10 business days. Our trained technicians will inspect the rug before cleaning and notate preexisting damages. Areas that will be checked is the wear of the rug. Any fringes that look lose will be documented.  If there are animal stains, we cannot guarantee full removal of stain or odor. We will pretest the rug to see if colors will cause bleeding. If we find that rug will have color bleed cleaning can not be performed.  Give us a call if you have any question or would like to setup for your area rug to be cleaned.

Commercial Carpet Cleaning

6/10/2021 (Permalink)

SERVPRO of Thousand Oaks is equipped to perform commercial carpet cleaning. With commercial building carpet sometimes, there is padding underneath it, and some have glue down carpets. We recommend that vacuuming the carpet regularly and before any carpet cleaning.  There are vacuum cleaners that have beater bars, and you must make sure that its adjuster to the proper height. If your vacuum is not adjusted to the properly height the beater bar can drive the dirt farther into the carpet.  Before any commercial cleaning we ask that any electronics be removed from the flooring.  Our technicians are knowledgeable to know that glue down carpet need to be cleaned with minimal solvent and thoroughly extract and quickly dry to prevent any damage to the adhesive. If you would like to get an estimate or price for carpet clean maintenance, please give us a call at (805) 492-2434.

Carpet Cleaning

4/27/2021 (Permalink)

Dirty Carpet Here is an example of a dirty carpet that needs cleaning.

SERVPRO of Thousand Oaks does more than just water mitigation and fire restoration. Our technicians have years of experience in carpet cleaning.  The frequency of when your carpet should be clean depends on several different factors. For normal wear, it is recommended to have your carpets cleaned every 6-12 Months. If you smoke within your house, have pets and kids cleaning is recommended more frequently as in 3-6 months.  It is most important to clean your carpets before they become too soiled. If you wait too long to get your carpets clean it may never be able to restore to prior condition.  The carpet should be thoroughly vacuumed before cleaning is performed. About 80 percent of soils in the carpet can be removed by just vacuuming.  The dry particulates s that vacuuming removes are sand, hair, skin cells, carpet fibers, and others. It is recommended to vacuum before carpet cleaning so cleaning products don’t have to work much harder to dissolve and emulsify all the soils left in the carpet. Call SERVPRO of Thousand Oaks at (805) 492-2434 for future carpet cleaning.

Duct Cleaning

3/30/2021 (Permalink)

Ducting Duct run

Have you ever inspected the ductwork in your home? If you have you should make it a high priority too. Your ventilation system can be the biggest culprit to poor indoor air quality. Did you know that dirty ducts can circulate odors, mold, and dust throughout your home?  When you keep the HVAC and ductwork clean it might help extend the lifespan of the equipment. It will help the system to operate at peak conditions. Inspecting your ductwork to determine if cleaning is necessary by a professional. It is always recommended in certain circumstances such as smoke, fire, and possible mold growth, that duct cleaning become a part of the process.  It is very important to replace or clean filters during the duct cleaning process. Call SERVPRO of Thousand Oaks at (805) 492-2434 for duct cleaning service.

Water Damage Information

3/2/2021 (Permalink)

Flooding and water emergencies never come at a convenient time. Here at SERVPRO Thousand Oaks, we are here to help 24 hours 7 days a week. Water quickly spreads throughout your home or business and affected structural materials along with contents. It is important to mitigate your loss as soon as possible.

Water Damage Timeline

Within Minutes

  • Water will spread quickly throughout your home and business and will saturate structural materials.
  • When water touches furniture the finishes might bleed causing furniture staining on the carpet.
  • If affected by water loss your photographs, books, and other paper goods will start to swell and warp.

Hours 1 - 24:

  • Drywall will begin to swell and can possibly start breaking.
  • Metal surfaces will begin to tarnish.
  • Furniture can begin to swell and crack at the base.
  • Dyes and inks from cloth and paper goods spread and stain contents or structural materials i.e., carpets.
  • You can smell a musty odor.

48 Hours to 1 Week:

  • Mold and mildew can grow and spread depending on the environment.
  • Baseboards, Doors, windows, and studs swell and warp.
  • Metal begins to rust and or corrode.
  • Paint begins to blister and peel from the wall.
  • Wood flooring swells and cupping.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Waiting longer for restoration can cause mold growth and additional repair cost.

Need Emergency Service? Call Us SERVPRO Thousand Oaks 24/7 – (805)492-2434

Are you prepared for a storm?

2/17/2021 (Permalink)

With most of the nation experiencing Storm like conditions now is a great time to prepare in case of a storm. In advance of a storm, it is recommended to weatherproof your home by doing the following.

  • Although this is not guaranteed to prevent freezing you should insulate any water lines that run along the exterior walls.
  • Windows and doors should be caulked and weather-stripped.
  • Have your walls and attic insulated.
  • Repair any roof leaks and remove any tree branches that can possibly fall onto your home and or other structure during a storm.

It is recommended to have your chimney and or flue inspected each year. Especially if you plan on using your fireplace and or wood stove for emergency heating. Also, if you use a fireplace, wood stove, or kerosene heater you should have a battery-operated smoke detector and carbon monoxide detector near the area to be heated. Please make sure to check the batteries in the smoke and carbon monoxide detector at the lease twice a year. Here at SERVPRO Thousand Oaks we wish you safe winter.

Water Mitigation Process

2/10/2021 (Permalink)

Water Mitigation Equipment This photo contains Air mover, dehumidifier, and moisture meters

SERVPRO Thousand Oaks trained technicians to use many different types of equipment throughout a water mitigation process. Psychrometric are used to create the proper environment for efficient drying. Moisture detection devices are used to determine if any materials are affected. A moisture sensor is used to detect any moisture in the carpets, baseboards, and walls. Moisture meters determine the amount of moisture in materials.  The thermohydrometer will measure both the temperature and relative humidity to create the proper drying environment.  Extractors are used to remove moisture from the structure which may include the carpet, upholstery, and flooring.  Air movers are used to enhancing evaporation from the surface level which then will reduce dry time.  Dehumidification will pull in the moist and humid air and exchange it with dry warm air. Leaving air movers and dehumidifiers on during the full process will prevent extra drying days. Our technicians will monitor equipment each day and will be removed once the affected area is dried down to industry standards.

Power Outage

2/10/2021 (Permalink)

With all the power outages lately SERVPRO Thousand Oaks wanted to give some tips for an unexpected outage.

  • Have the freezer and refrigerator closed during the power outage. The refrigerator can keep items cool for 4 hours while a packed fridge can last up to 48 hours. If needed look into place food into coolers with ice. Once the food has reached the temperature of 40 degree its recommended to dispose of. Also, if the food has an odor it is also recommended to dispose of it.
  • If you are going to use a generator, make sure it is only outdoors and away from windows.
  • Never use a gas oven or stovetop to heat your house.
  • Make sure to disconnect appliances and electronics to avoid damage from electrical surges.
  • If you have refrigerated medicine, make to have a backup plan. Look into how long the medicine can be stored at higher temperatures. It is recommended to dispose of medication that should be refrigerated unless the drug’s label says otherwise. Please contact your doctor if have any question regarding medication storage and or replacement.

If you need more tips and or recommended supply list please visit (www.ready.gov) website.

Thanksgiving Safety

11/5/2020 (Permalink)

Are you aware that Thanksgiving is the leading day of the year for home fires caused by cooking equipment? There are several cooking tips that should be followed this holiday season.  It is advised to never leave cooking food unattended. It is best to stay in the kitchen while frying, grilling, or broiling food. When leaving the kitchen even for such a short period of time it is recommended to turn off the stove.  If your cooking a turkey do not leave your house and check on it frequently.  Children should stay 3 feet away from the hot stove. Make sure to keep the floor clear of any items you might trip over.  Make sure no kitchen electronic cords are dangling off the counter within children's reach.  While cook you should not wear loose clothing or dangling sleeves.  To prevent any grease buildup by cleaning cooking surfaces regularly. There should be a fire extinguisher and smoke alarm near the kitchen. Before going to bed make sure you check all kitchen appliances are turned off. SERVPRO Thousand Oaks wishes your family a safe and joyous Thanksgiving.

Business Emergency Plan

10/26/2020 (Permalink)

Did you know having a business disaster plan can reduce your business interruption?  Many businesses close after a disaster. It is advised to have a preparedness plan in place.  SERVPRO emergency ready profile help attain information in case of an emergency.  It is best to listen to your local weather to see any incoming threatening weather is coming. In case of an emergency it the following precautions will help minimize damage to your business. If instructed turn off the utility to the main switches or valves.  Review your business evacuation plan. Board up and windows or doors prior to any high windstorm event. It is recommended to have a work phone tree so your able to account for employees during an emergency. There should be emergency contact with your local fire department, police department, hospital, and security company. There should also be a photo and descriptions to turn off your electricity, gas, water, alarm, sprinkler, and server.

Contaminated Water Loss

10/3/2020 (Permalink)

SERVPRO of Thousand Oaks will go over some of the do’s and do not on a contaminated water loss. It is best to avoid contact with sewage and or any items that have been contaminated. If you must be in contact with contaminated items, make sure to wash youth ads thoroughly. It is best to minimize or eliminate walking into contaminated water because you can spread the contaminations. It is also best to inform the mitigation company areas that you might have cross-contaminated so it can be cleaned and sanitized properly.  Your HVAC system should be turned off since there is a possibility of spreading contaminated air. Do not use and household fans to dry the structure as it can spread the contaminants. Make sure to use personal hygiene products if exposed to the contaminated areas.  

Kitchen Fire

9/30/2020 (Permalink)

The number one cause of home fires and home injuries are caused by cooking fires. Unattended cooking is the leading cause of fires in the kitchen. Make sure to be alert when your cooking. It is best to not use the stove or stovetop if your sleepy or under the influence of alcohol. If you are frying, grilling, or broiling food it is advised you stay in the kitchen until the stove is turned off.  It is advised if you must leave the kitchen even for a short period of time you should turn off the stove.  Check on your food regularly if you are simmering, baking, or roasting food.  It is best to stay in the home while food cooking and recommended to use a timer to remind you that you are cooking. Make sure to keep anything flammable like mitts, wooden utensils, food packaging, towels, or curtains away from your stovetop. Kids should be at least 3 feet away from hot food or drinks being prepared.


9/28/2020 (Permalink)

One of the country’s most common natural disasters is a flood since it can happen anywhere. The greatest threat to flooding is in low-lying areas, near water, downstream from dams. Flooding can even be caused by the smallest stream, creek beds, or drains.  Extended periods of rain or heavy rain can cause the possibility of flooding.  A flash flood can develop from a few minutes to a few hours. It is important to listen to your local weather report for flooding information.  Here are a few recommendations for before, during, and after flooding.

Before Flooding:

  • It is recommended to have flood insurance if you are in a prone flooding area. Please be advised this might be an additional policy to your homeowner policy.
  • Furnace, water heater, or electrical panel should not be in an area in your home that can be flooded. It is recommended to raise any of these items if possible.
  • It is recommended if you have a basement that is sealed with a waterproof compound.
  • In case of a flash flood be prepared to evacuate if it is advised.
  • Have an emergency supply kit ready that includes water.

During Flooding:

  • Seek higher ground immediately.
  • Stay out of the flood water if you are able.
  • Avoid any moving water.
  • Although it is not recommended to walk through the water if you must, make sure us a stick for firmness.
  • Do not drive into a flooded area.
  • Avid down power lines.

After Flooding

  • Wait for your local authorities to say it is ok to return to your residence.
  • Make sure not to drink or cook with tap water until local authorities say it is safe.
  • Be advised that although floodwater receded it may have left weaken roadways.
  • Be cautious when entering a build as it may have hidden structural damage.
  • Any item that got wet should be cleaned and disinfected.


9/24/2020 (Permalink)

A landside can be caused by earthquakes, storms, fire, and human modifications of land. Unfortunately, landslides are the most dangerous when it occurs quickly and with little notice. A landslide happens when masses of rock, earth, or debris move down a slope. Slopes after a wildfire can cause debris flow for several years. Most landslides are caused by lengthy rain that has saturated a slope, but it can also start within minutes from heavy rain. Some ways that will help prevent floodwater or mud by use of sandbags, retaining walls, or k-rails but cannot guarantee 100 percent. It is suggested to sign up for emergency alerts and monitor your local weather in which you are near a wildfire burn area. If you are expected severe weather in a burn area, make sure to watch out and listen to warning signs such as rushing water, trees cracking or boulders knocking together. It is advised that during a storm that can cause a landslide it is best to stay alert and awake. If your house might have been affected by flood water give SERVPRO a call to inspect your house for any possible water damage. 

Home Fire Escape Plan

9/17/2020 (Permalink)

Have you made your home fire escape plan? Especially if you have kids it is important to have a plan in place. It is recommended to draw a map of your home. In the is map, it should show all doors and windows. Visit each room and find two ways out of the rooms in case of a fire.  Make sure all doors and windows are easy to use in case you need them as an exit. Your home should have smoke alarms and tested to make sure they are working. Make a meeting place that is in front of your house for everyone to meet. Make sure to have your house or building number visible from the street.  Talk to everyone at your home about the plan that is in place. Have your local emergency company number handy in case of an emergency.

Smoke Alarm

9/16/2020 (Permalink)

Smoke alarms can save lives and reduce injuries is installed and maintained properly.   A smoke alarm purpose is to give you extra time to get out if there is a fire in your home or place of business.  Did you know a closed door might slow the spread of smoke, heat, and fire? This is a reason for a smoke alarm in every sleeping room. It is also recommended to have a smoke alarm outside of each sleeping area.  A Smoke detector should be installed on every level of your home. All smoke alarms should be interconnected so that if one goes off, they will all go off. It is recommended that you check/test your smoke alarm monthly.  Remember to replace your smoke alarm ever 10 years.

Important reasons to mitigate your loss.

9/16/2020 (Permalink)

Flooding and water emergencies can be a traumatic experience. Water can spread quickly and create damage. SERVPRO recommends at the sight of water intrusion to call a water mitigation for immediate response to help minimize the damage and restoration cost. Within a few minutes, water can quickly spread throughout your property such as your wall, floors, upholstery, and belongings. The furniture finishes can bleed onto your carpet causing permanent staining. Paper goods such as books and photographs will start to swell and warp if affected. In the first 24 hours, your drywall will begin to swell and/or break down. Also, your furniture might begin to swell or crack. You also might start to experience a musty odor. After 48 hours your doors, windows, wood flooring, and studs can swell and warp. Paint might begin to blister. Metals will begin to rust and corrode. Most importantly if you do not mitigate your loss, mold growth can form which may cause health effects. Here at SERVPRO of Thousand Oaks we are here to help 24 hours a day, 7 days a week—including all holidays.

Natural Disaster Safety

8/11/2020 (Permalink)

Are you ready for a natural disaster?  Here are some simple steps to prepare yourself for potential emergencies. Make sure you have a fully stocked first aid kit. There should be at least a gallon of water per day per person and a minimum of 3 days’ worth. The water will be used for drinking or any sanitation needed. A three-day supply of nonperishable food. Also, you will need a manual can opener for the food. Flashlight and battery-powered radio with extra batteries. A whistle in case you need to signal for help. A dusk mask that will help filter any contaminated air. For personal sanitation, it's recommended to have moist towelettes, garbage bags, and plastic ties. Have a local map. Make sure your cell phone is charged but if not have a backup charger charged. At least one up to date fire extinguisher and inform everyone in your house its location. It is recommended to learn how to properly use a fire extinguisher. Know how to turn off the utilities and have wrenches and pliers to do so if it is needed. The natural gas should be turned off if you smell gas or hear a blowing or hissing noise and everyone should get outside quickly. If you ever need to turn off the natural gas, make sure you have a qualified person turn it back on. The mainline should be turned off if there are concerns for cracked lines and should only be turned back on once authorities say it's safe to drink. If your electricity needs to be turned off its recommended to shut off the circuits individual before turning off the main circuit.

Do I Need Duct Cleaning?

8/4/2020 (Permalink)

Did you know that your ventilation system is often the reason for poor indoor air quality? Your HVAC gets dirty over time and they have the potential to contain large amounts of dust and particulates, so SERVPRO recommends cleaning. Even with filters the heating and cooling system still gets dirty from normal use. Cleaning the HVAC system help achieve for the system to not work as hard to maintain the desired temperature. It also results in less energy being used and leading to improved cost-effectiveness. SERVPRO Thousand Oaks trained professionals can recommend if your HVAC needs cleaning by inspecting them. Under certain circumstances, we will recommend cleaning after a fire or mold growth. Our cleaning process begins with removing ever register cover and cleaning both sides. Attach a 3200 CFM vacuum to the plenum to create a negative airflow in the duct runs. Remove supply grills and use a nylon whip that is hooked to a cable that will spin inside ducts removing the dust and sucked into the 3200 vacuum. Air wash and vacuum the HVAC unit. Rehang the registers. Customers will need to supply the new filter if not washable.

Dryer Vent Fire

8/4/2020 (Permalink)

Your dryer is a household indispensable convenience and necessity. A damaging fire can occur if your clothes dryer is not properly installed and or maintained. According to National Fire Incident Reporting System approximately eight-four percent of dryer fires happen residentially. Clothes dryer fires were higher in the fall and winter months. Failure to clean is the leading factor of dryer fires. It is recommended to clean your lint filter before and after each usage. Clean the back of the dryer incase lint build up. Inspect behind the dryer to ensure that it is not damaged, crushed, and or restricted. We recommend checking to make sure the outdoor exhaust vent has air exiting. If there is no airflow, then there is a clog and you will need to call SERVPRO of Thousand Oaks for dryer vent cleaning.

Dealing with Mold

6/22/2020 (Permalink)

Did you know that mold is preventable if your water loss is addressed right away?  When you notice a water intrusion like a roof leak or toilet leak it is best to take care of it as soon as you notice it.  Mold can quickly become a problem if an intrusion is left untreated. Health concerns can arise in anyone due to excessive mold. SERVPRO of Thousand Oaks is trained and equipped to handle any mold problem. SERVPRO mold technician will inspect the loss before any work can take place.  The mold process will be discussed prior to the start of work. Our crew will be suited in PPE during the process of this work. Containment(s) will be placed to prevent any further spread of mold and to isolate the contaminated area. Inside of the containment a negative air machine will be installed to prevent any mold spores from spreading during the removal process of affected materials. An air scrubber will be placed inside of the containment once affected materials are removed to capture any mold spores out of the air. Please be advised every job can have different scenarios and will need to be evaluated by a SERVPRO professional.

SERVPRO Guidelines

4/2/2020 (Permalink)

SERVPRO Thousand Oaks continue to provide services during the COVID-19 event. SERVPRO Thousand Oaks has developed procedures within our business to maintain health and safety for our employees as well as our customers. Here at SERVPRO we are monitoring our employees for any potential exposure. Our representatives are required to engage in good health precautions such as wearing gloves and masks. Transparent communications are critical, and the following questions will be asked to all our customers. Have you or any family member in your household exhibiting and signs of sickness? Are you or any members of your household under quarantine? Please note that if any of the answers are yes then a mutual decision will be made. Here at SERVPRO we hope you and your family are safe and sound during this event.

Water Damage

3/25/2020 (Permalink)

Did you know the first 24 hours of a water loss is most vital to preventing secondary damage? Our SERVPRO professional will arrive within four hours from receiving loss notification. Inspect the affected area and determine the extent of the damage. We welcome our customer to ask and question or share any concerns of their loss. Our SERVPRO franchise professional will explain the emergency process step by step. Emergency services will start, and any equipment placed will need to stay on during the entire process. SERVPRO franchise professional will monitor the drying process daily to dry to industry standards. Once property is dry to standards, we will perform final walkthrough with our customer. Here at SERVPRO Thousand Oaks, we are currently taking any preventive measures for our customers and employees.

Children Fire Safety

10/1/2019 (Permalink)

It’s never too early to think escape plan for your children during a fire. It’s important to remove that children sometimes need assistance getting out of the house. Children may not know how to escape or what to do without an adult showing them what to do. There should be a plan for children that cannot get outside by themselves. Its best to have a plan on who will be the one to help each child to get out safely. In case one exit is blocked or to dangerous to use make sure to have two ways out of each room. Make sure to have a meeting place and practice with your child. Have your child know what to do if they ever hear a smoke alarm go off. It’s very important to teach them to never go back inside to house or building that is on fire. There are some children that curious about fire but there are steps that can be taken to make them safe. Keep any children at the least 3 feet away from anything that gets hot. Some examples are space heaters and stoves. Have any smoke material (i.e. lighters and matches) out of children’s reach. Also never play with matches or lighters while in presents of a child because they may try to emulate.

Technology can be our friend in emergencies

9/26/2019 (Permalink)

Society has reached the point where technology is making it easier to be preparade for emergencies. Although we cannot simply rely on technology during an emergency there is some key thing, we can do incase gadgets are usable.  The following is some key tip we can use to make sure we are tech ready for an emergency.  There is a FEMA app for download or text method that can be used to help you get weather advisory or preparation tips.  Its always advised that you follow your local government on any social media platform you use to get up to date official information on before, during and after a disaster. A few methods to use after a disaster to inform your loved ones your safe is text message, social media and email. Some social media platform has created a way to make yourself safe after a disaster near your living area.  Another option to telling family and friends your fine after an emergency is to register with the Red Cross safe and well. If you have been advised sever weather is on the way make sure to fully charge all your electronic devices. If possible, keep a backup power source to recharge your phone to stay connected for important information. Make sure to minimize your use of devices during a power outage by changing setting to low power or airplane mode. It’s suggested to keep in your car a phone charger and a backup power supply. We hope these tips have been informative and SERVPRO of Thousand Oaks hope you stay safe in any emergency.

Roof Leak

8/30/2019 (Permalink)

Did you know that now is the best time to have your roof checked? It’s best to have a professional perform roof inspection. Sometimes even when a roof inspection is performed a possible cause of water intrusion can be missed. It can be difficult to find the spot where the roof leak is because it can enter in a certain place but run down to another location. Most people don’t realize they have a leak until the raining season and their ceiling is wet.  The way you spot a possible roof leak if there is missing or visible damage to shingles or tile roof.  When you notice a posable leak but are unable to get your roof fixed before a rainstorm, we recommend getting it tarped to help minimize damage. If you happen to wait until its raining you can always inspect your attic for possible leaks. Incase you start to have damage inside your house from a rainstorm its best to call SERVPRO to inspect for moisture and to dry out your loss.

During an Earthquake

8/26/2019 (Permalink)

Living in California it’s always a good time to make sure you know what to do during an earthquake.  Unfortunately, this is not a natural disaster that gives you any warning.  An earthquake can cause a building to collapse and create heavy items to fall that can result in injuries and property damagers.  Earthquakes can cause fires, road damages, tsunamis, landslides and avalanches.  Make sure incase of an earthquake you protect yourself by drop, cover and hold. If you happen to be in a vehicle during an earthquake pull over and stop and set parking brake. If you happen to be in bead during an earthquake turn your face down and cover your head and neck with a pillow.  Stay away from buildings if you happen to be outdoors during an earthquake. SERVPRO of Thousand Oaks hope you stay safe incase of an earthquake.

When a fire starts

8/16/2019 (Permalink)

This is a reminder of things to do in case of a fire. Make sure you know how to properly use a fire extinguisher. It’s always recommended to get out of a structure on fire and stay out and contact your local emergency phone number (911.)  If there are any other occupants in the structure, make sure to yell fire as a warning. It recommended that if you’re in a building with and elevator to take the stairs. Do not try to grab your things just leave them where they are and save yourself. Never try to open a door that is warm to the touch. When you must escape through the smoke, make sure to get low under the smoke to your exit. When exiting try to close the door behind you. Stay in the room if smoke, heat or flames block your exit route. Also place a wet towel under the door and call emergency phone number. If you get trapped in a fire, make sure to open a window and make yourself visible by waving bight color cloth or using a flashlight. If you can make it out safely make sure to go to the designated meeting place. If by chance your clothes catch fire stop what your doing and drop to the floor cover your face and roll over back and forth. Please note that running while clothes are on fire only makes it burn faster. If the flames burned the skin place water on it for up to five minutes and seek medical attention.

Carbon Monoxide

8/15/2019 (Permalink)

Do you have a carbon monoxide detector? This is considered a silent killer because you cannot smell but if there are high levels it will be deadly. More than 150 people die accidently from CO poising. The reason carbon monoxide is so harmful when breathed because it causes displaces oxygen in the blood and deprives the heart, brain and other vital organs of oxygen. When large amounts of CO can cause you to lose consciousness and suffocate. There are everyday items that you use that can cause carbon monoxide poisoning. Its recommended to have your heating system inspected yearly by a train service technician. A portable generator should never be indoors and should be setup outside. Do not use a gas range or an oven for heating. An idling cat that is left running in the garage. If you have any of the following symptoms please seek medical attention headache, fatigue, shortness if breath, nausea and dizziness.  SERVPRO recommends you invest in a carbon monoxide detector to prevent any poisoning.

National Picnic Month

7/26/2019 (Permalink)

The month of July is known as national picnic month. As much as it is fun to spend time with family and friends there is some tips to be safe while being outside.  The most important thing if you plan on staying outside is to be hydrated. So, make sure to bring plenty of water at any picnic you attend. If a picnic is planed during peak of the summer heat, try to stay in shaded areas. Just following these first two tips can prevent heat exhausted or heat stroke. If by chance anyone is showing signs of heath exhausted (i.e. faint, sweaty, nauseous and etc.) please head to an air-conditioned location, drink water and take a cold shower if possible or use cold compresses. If you have any symptoms of heat stroke (i.e. fever, throbbing headache and etc.) please seek medical assistance. Please remember the time perishable food can be left outside the refrigerator or freezer drops from two hours to one hour in temperatures that are above 90 degrees. Most importantly SERVPRO of Thousand Oaks wishes your family a safe rest of the summer.

Spring Cleaning

4/30/2019 (Permalink)

While so many people are performing their spring time cleaning. SERVPRO of Thousand Oaks is here to give you some tips and ways on how we can help.  First its best if your going to perform a deep cleaning, in your house make a check list of what hasn’t been cleaned in a while.  When starting to clean make sure to tackle cleaning room by room. One of the biggest parts of spring cleaning is to declutter. It is recommended to categorize into four trash, give away, store and put away. The ways SERVPRO of Thousand Oaks can help is with and carpet, furniture and tile floor cleaning. We do suggest that carpets cleaning be perform at the minimum once a year. If you have moderate to heavy soiled carpet you may want to have your carpets cleaned more often. Our trained technician pre spot any staining before performing our truck mounted steaming cleaning on your carpet. If you have any further questions please feel free to give SERVPRO Thousand Oaks a call.

Wildfire Community Preparedness Day

4/30/2019 (Permalink)

Did you know that wildfires across the United States has cost more then $25 billon dollars in property loss in just the past 2 years? These wildfires have also taken more then 100 lives.  The is why on May 4th Wildfire Community Preparedness gives us a chance to see how we can help. It’s recommended to rake and remove dry leaves and pine needles with a minimum of 3 to 5 feet from home’s foundation and from roof and gutters. Make sure to once debris is collected to dispose in yard waste receptacles. Have any grass areas mowed to four inches or less. Remove any downed tree limbs or broken branches and properly dispose of. If available, take the time to help any elderly person with any of the recommendations we have listed.  Remove items that are stored under decks and porches and relocate it to a place of storage. Please remember gasoline cans and portable propane tanks should never be stored indoors and recommended to be located away from the home. We recommend looking up for other ways to prevent wildfires. 

Flooding Damage

3/21/2019 (Permalink)

Did you know flooding is the most common natural disaster in the United States and affecting every state? Here in California we now must deal with posable flash flood in the recent burn areas. It is the most common thought that your insurance will cover any water loss. This is not true everyone policy is different.  We recommend if you’re concern to talk to insurance agent to see what type of flooding is covered.  They may recommend having additional covered for flooding to cover a lost such as ground water. Here at SERVPRO we recommend taking precaution before a storm hit. Make sure you clean and gutters and downspouts. If you live in area that tends to flood, make sure you have sand bags and divert the water away from your house. Make sure a professional roof checks for any possible damage that can create water intrusion. If you are unfortunately are unable to prevent any water intrusion, make sure to call SERVPRO as soon as you notice to prevent further damage. Just a inch of water can cause up to thousands of dollar damages.

Fire Prevention Month

9/26/2018 (Permalink)

Did you know that October is fire prevention month? This is the perfect time to make sure your household plans are in place. Its recommended to go and check ever smoke alarm to make none of them need their batteries replaced. Always have a listening ear for when your smoke alarm alerts you of potential dangers. You should also have a fire escape plan implemented. It is recommended that there is a backup escape plan due to the different options on where a fire can start. The NFPA recommends having two ways out of every room. This would be a great time to make sure windows and doors leaning to the outdoors are cleared from clutter. Now is a great time to look around your home to find any potential fire hazards. Although we hope you never have a fire emergency but if you do know SERVPRO of Thousand Oaks is here to help.

How A Contain Water Loss Helps

9/24/2018 (Permalink)

Here is an example or our crew in the process of containing a water loss.

When capable SERVPRO of Thousand Oaks will try to contain a room. We contain an affected area for multiple reasons. One of the main reasons we do is to help to improve dry time. When you can setup a drying chamber you’re able to contain the equipment to drying within the contained area. This helps to contain the heat of the dehumidifier into the affected area and shrink amount of dry time day. Of course, there is going to be many times where you cannot setup a drying chamber due to vaulted ceilings or possibly because the customer will need access to the affected area. Another benefit for have the affected area contain is for any demo that may need to be done. This will prevent any dust into going into an unaffected area. We do however clean up any debris that any demolition of drywall or other materials might cause. If you’re ever in need of our services, please call SERVPRO of Thousand Oaks.

Let’s talk Asbestos.

8/30/2018 (Permalink)

We have had several water loss or fire loss that fall under the range of needing asbestos testing. SERVPRO Thousand Oaks requires that a house that has disturbance of possible material be tested before any equipment or more removal can be performed. If by chance the material has not been disturbed, we may be able to place equipment base on the circumstance. We will recommend that an accredited asbestos professional perform testing. SERVPRO does not perform the testing but can recommend a local company to perform this service. After testing is perform the results should be returned within 24 hours based on lab turn around. In some instance SERVPRO Thousand Oaks can dry down an affected loss with out disturbing the affected material (this instance would only be if loss is cat 1.) Sometime there is factor that regardless of the class of water loss that materials will need to be removed. If the asbestos results come back negative we will be able to remove affected material that is not dry. Under other circumstance when the loss does come back positive we will recommend a company that services Thousand Oaks, Newbury Park and Westlake Village (Ventura county side.) Please contact us with any questions.

National Preparedness Month

8/23/2018 (Permalink)

With September being national preparedness month here is some basic emergency supply ideas. Every person should have a gallon of water per day, with a 3 days supply. Have at least three-day worth of non-perishable food supply. A battery powered or hand-held crank radio to be inform of any alerts. Flashlight with extra batteries. A stocked first aid kit. Have a whistle incase you need to signal for help. Dusk mask to prevent inhaling containment air. Plastic sheeting and duct tape in case a temporary shelter needs to be made. Moist towelettes, garbage bags and plastic ties for personal hygiene. A wrench or pliers to be able to turn off utilities if needed. A can opener to open and canned food. A local map, fire extinguisher and matches in a waterproof container. Feminine products, prescription medication, glasses, animal food, infant formula and diapers. Important family document and cash and traveler’s check. Sleeping bags and warm blanket per person. A mess kit, paper and pencil and activities to keep busy with. Most important SERVPRO of Thousand Oaks hope you and your family are safe and prepared.

I Think I Might Have Mold

8/23/2018 (Permalink)

Help I think I might have mold! When a customer calls with a concern about mold our first question is do you visually see the mold. If the customer states that they do not and only smell a musty odor we refer them to use a qualified Indoor Air Quality/ Environmental Professional. This specialist will be able to determine if there are elevated mold spores. If the customer states yes, there is something visible they see our next question is what year their structure was built. If a customer house is built in the early 80’s or earlier, we recommend getting an asbestos testing. Unfortunately, we require this testing to be performed before an onsite inspection. Testing companies usually have the asbestos results within 24 hours. If the house contains asbestos, then an abatement company will need to be contacted to perform removal of affected materials. For the houses that do not contain asbestos SERVPRO of Thousand Oaks can perform an onsite inspection for estimations of cost. Every job varies depending on the extent of mold remediation. We always recommend checking with your insurance company to see if you do have mold coverage. Most of all don’t worry SERVPRO Thousand Oaks is here to help you every step of the way.  

What to do before help arrives.

8/22/2018 (Permalink)

What can I do before help is on the way to my water loss? This is something we have been asked by our customers. We always recommend that if the leak is not fixed, that you water from the main line to prevent further damage. If you are unsure where your main line is located, we recommend contacting a professional plumber. To prevent any electrical shock, turn off circuit breaker of affected rooms.  Remove and excess water is at all posable by mopping. We have had many customers stated that they have used towels to prevent moisture from spreading. We also recommend the customer to move any contents that may cause concern. Make sure to whip up any water from wood furniture. Remove and prop up any wet upholstery cushions. Place aluminum foil or wood blocks between furniture legs and wet carpet to prevent furniture stains. Place any other contest that have been affected to a safe dry place. Hang draperies with a coat hanger to prevent contact with the wet flooring. For any furniture with skirting use cloth pins to keep them away from wet flooring. If furs and leather good have been affected dry separately at room temperature. Don’t worry if you can not get to doing all this because SERVPRO Thousand Oaks will be on the way. Servicing Thousand Oaks, Newbury Park & Westlake Village (Ventura county side.)

Grilling Fire Safety in Thousand Oaks

6/21/2018 (Permalink)

With the start of summer brings barbeque fun! Here is some tips from your local Thousand Oaks office regarding grilling fire safety.

*Remember to only use your grill outside and make sure it’s at least 3 feet from siding, deck rails and eaves.

*Make sure to clean your grill after every use. This will prevent grease build up that can create a fire.

*Open your gas grill before lighting.

*Have a 3-foot safe zone around your grill. This will insure that kids and pets are safety.

*Place the coals from your grill in a metal can with a lid once they have cooled.

*Always keep an eye on your grill, fire pit or patio torches. Do not walk away from them once they are lit.

* Keep a fire extinguisher nearby just in case.

Most important SERVPRO Thousand Oaks wishes your friends and family a safe and fun summer!

Thousand Oaks Smoke and Soot Cleanup

6/19/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Thousand Oaks will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (805)492-2434

Our Highly Trained Restoration Specialists can restore your Thousand Oaks Home

6/12/2017 (Permalink)

SERVPRO of Thousand Oaks is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Thousand Oaks

SERVPRO of Thousand Oaks specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Thousand Oaks Home Have A Mold Problem?

6/2/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (805)492-2434

Faster to your Thousand Oaks Water Damage Event

5/31/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Thousand Oaks provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Thousand Oaks arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (805)492-2434

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Thousand Oaks

SERVPRO of Thousand Oaks specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


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