Recent Posts

Fire Prevention Month

9/26/2018 (Permalink)

Did you know that October is fire prevention month? This is the perfect time to make sure your household plans are in place. Its recommended to go and check ever smoke alarm to make none of them need their batteries replaced. Always have a listening ear for when your smoke alarm alerts you of potential dangers. You should also have a fire escape plan implemented. It is recommended that there is a backup escape plan due to the different options on where a fire can start. The NFPA recommends having two ways out of every room. This would be a great time to make sure windows and doors leaning to the outdoors are cleared from clutter. Now is a great time to look around your home to find any potential fire hazards. Although we hope you never have a fire emergency but if you do know SERVPRO of Thousand Oaks is here to help.

How A Contain Water Loss Helps

9/24/2018 (Permalink)

Water Damage How A Contain Water Loss Helps Here is an example or our crew in the process of containing a water loss.

When capable SERVPRO of Thousand Oaks will try to contain a room. We contain an affected area for multiple reasons. One of the main reasons we do is to help to improve dry time. When you can setup a drying chamber you’re able to contain the equipment to drying within the contained area. This helps to contain the heat of the dehumidifier into the affected area and shrink amount of dry time day. Of course, there is going to be many times where you cannot setup a drying chamber due to vaulted ceilings or possibly because the customer will need access to the affected area. Another benefit for have the affected area contain is for any demo that may need to be done. This will prevent any dust into going into an unaffected area. We do however clean up any debris that any demolition of drywall or other materials might cause. If you’re ever in need of our services, please call SERVPRO of Thousand Oaks.

Let’s talk Asbestos.

8/30/2018 (Permalink)

We have had several water loss or fire loss that fall under the range of needing asbestos testing. SERVPRO Thousand Oaks requires that a house that has disturbance of possible material be tested before any equipment or more removal can be performed. If by chance the material has not been disturbed, we may be able to place equipment base on the circumstance. We will recommend that an accredited asbestos professional perform testing. SERVPRO does not perform the testing but can recommend a local company to perform this service. After testing is perform the results should be returned within 24 hours based on lab turn around. In some instance SERVPRO Thousand Oaks can dry down an affected loss with out disturbing the affected material (this instance would only be if loss is cat 1.) Sometime there is factor that regardless of the class of water loss that materials will need to be removed. If the asbestos results come back negative we will be able to remove affected material that is not dry. Under other circumstance when the loss does come back positive we will recommend a company that services Thousand Oaks, Newbury Park and Westlake Village (Ventura county side.) Please contact us with any questions.

National Preparedness Month

8/23/2018 (Permalink)

With September being national preparedness month here is some basic emergency supply ideas. Every person should have a gallon of water per day, with a 3 days supply. Have at least three-day worth of non-perishable food supply. A battery powered or hand-held crank radio to be inform of any alerts. Flashlight with extra batteries. A stocked first aid kit. Have a whistle incase you need to signal for help. Dusk mask to prevent inhaling containment air. Plastic sheeting and duct tape in case a temporary shelter needs to be made. Moist towelettes, garbage bags and plastic ties for personal hygiene. A wrench or pliers to be able to turn off utilities if needed. A can opener to open and canned food. A local map, fire extinguisher and matches in a waterproof container. Feminine products, prescription medication, glasses, animal food, infant formula and diapers. Important family document and cash and traveler’s check. Sleeping bags and warm blanket per person. A mess kit, paper and pencil and activities to keep busy with. Most important SERVPRO of Thousand Oaks hope you and your family are safe and prepared.

I Think I Might Have Mold

8/23/2018 (Permalink)

Help I think I might have mold! When a customer calls with a concern about mold our first question is do you visually see the mold. If the customer states that they do not and only smell a musty odor we refer them to use a qualified Indoor Air Quality/ Environmental Professional. This specialist will be able to determine if there are elevated mold spores. If the customer states yes, there is something visible they see our next question is what year their structure was built. If a customer house is built in the early 80’s or earlier, we recommend getting an asbestos testing. Unfortunately, we require this testing to be performed before an onsite inspection. Testing companies usually have the asbestos results within 24 hours. If the house contains asbestos, then an abatement company will need to be contacted to perform removal of affected materials. For the houses that do not contain asbestos SERVPRO of Thousand Oaks can perform an onsite inspection for estimations of cost. Every job varies depending on the extent of mold remediation. We always recommend checking with your insurance company to see if you do have mold coverage. Most of all don’t worry SERVPRO Thousand Oaks is here to help you every step of the way.  

What to do before help arrives.

8/22/2018 (Permalink)

What can I do before help is on the way to my water loss? This is something we have been asked by our customers. We always recommend that if the leak is not fixed, that you water from the main line to prevent further damage. If you are unsure where your main line is located, we recommend contacting a professional plumber. To prevent any electrical shock, turn off circuit breaker of affected rooms.  Remove and excess water is at all posable by mopping. We have had many customers stated that they have used towels to prevent moisture from spreading. We also recommend the customer to move any contents that may cause concern. Make sure to whip up any water from wood furniture. Remove and prop up any wet upholstery cushions. Place aluminum foil or wood blocks between furniture legs and wet carpet to prevent furniture stains. Place any other contest that have been affected to a safe dry place. Hang draperies with a coat hanger to prevent contact with the wet flooring. For any furniture with skirting use cloth pins to keep them away from wet flooring. If furs and leather good have been affected dry separately at room temperature. Don’t worry if you can not get to doing all this because SERVPRO Thousand Oaks will be on the way. Servicing Thousand Oaks, Newbury Park & Westlake Village (Ventura county side.)

Grilling Fire Safety in Thousand Oaks

6/21/2018 (Permalink)

With the start of summer brings barbeque fun! Here is some tips from your local Thousand Oaks office regarding grilling fire safety.

*Remember to only use your grill outside and make sure it’s at least 3 feet from siding, deck rails and eaves.

*Make sure to clean your grill after every use. This will prevent grease build up that can create a fire.

*Open your gas grill before lighting.

*Have a 3-foot safe zone around your grill. This will insure that kids and pets are safety.

*Place the coals from your grill in a metal can with a lid once they have cooled.

*Always keep an eye on your grill, fire pit or patio torches. Do not walk away from them once they are lit.

* Keep a fire extinguisher nearby just in case.

Most important SERVPRO Thousand Oaks wishes your friends and family a safe and fun summer!

Thousand Oaks Smoke and Soot Cleanup

6/19/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Thousand Oaks will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (805)492-2434

Our Highly Trained Restoration Specialists can restore your Thousand Oaks Home

6/12/2017 (Permalink)

SERVPRO of Thousand Oaks is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Thousand Oaks

SERVPRO of Thousand Oaks specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Thousand Oaks Home Have A Mold Problem?

6/2/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (805)492-2434